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1

Define Goals and Digital Objectives

Business Goals

  • Maintain Competitiveness in Digital World

  • Expand Market Share / Generate Business Opportunity 

  • Improve Profitability

  • Improve Business Efficiency

  • Improve Customer Experience

  • Manage Cost

 

Objectives

  • Digitalise and Visualization Operation 

  • Upgrade Staff Productivity with New Digital Skills 

  • Streamline Workflow and Data Process

  • Shift Your Business Online (Web, Mobile, Social Media)

  • Enable Workforce Mobility

Digital Maturity Assessment

2

Impact and Risk Assessment

3

Identify Required Solutions and Sourcing

4

Establish Transformation Roadmap

Cost Estimation, Periodization & Budgeting

6

5

Inventory

Marketing

Vendor

Service

Sales

Management

Project

​Business Management Solutions

​Invoice

Contact

Price Book

Services

Calendar

​Quotation

Ticketing System

Audit Trail

Customer Relationship Management

Reminder

Document

Project Planning

Report

Dialog

Analytics

Activities

Implementation Strategy and Planning

1

End User Journey Analysis

2

Data Analysis

3

System Installation & Connection

6

Business Scenario & Process Redesign

4

UX/UI Customization

5

User Training

7

System Testing

8

Data Migration and Production Release

9

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